Terms & Conditions
Get verified, get leads, and grow your business.
Last Updated: [Insert Date]
Welcome to Tradies You Can Trust (“we,” “our,” or “us”). By accessing or using our website, services, or platform (collectively, the “Services”), you agree to these Terms & Conditions (“Terms”). Please read them carefully before using our Services.
If you do not agree with these Terms, you must not use our Services.
1. About Our Services
Tradies You Can Trust is an online platform that connects users with qualified, verified, and reviewed tradespeople (“Tradies”). We act as an introduction service only. We are not the employer, partner, or agent of any Tradie listed on our platform.
2. User Responsibilities
When using our Services, you agree that you will:
- Provide accurate, current, and complete information when making enquiries or bookings.
- Not use the platform for unlawful, misleading, or fraudulent purposes.
- Be respectful in communication with Tradies and other users.
- Conduct your own due diligence before engaging any Tradie.
3. No Guarantee of Outcome
While we take steps to verify Tradies listed on our platform, we do not guarantee:
- The quality of work performed.
- That a Tradie will be available at your preferred time.
- That the quoted price will be the final cost.
Any agreements, contracts, or disputes are solely between you and the Tradie.
4. Payments
Unless otherwise stated, all payments for services are made directly between you and the Tradie. Tradies You Can Trust is not responsible for payment collection, refunds, or disputes relating to payments.
5. Reviews & Feedback
You may leave honest reviews about your experience with a Tradie. By submitting a review, you grant us a non-exclusive, royalty-free licence to display and use your review for promotional purposes. We reserve the right to remove reviews that are offensive, defamatory, or irrelevant.
6. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any loss, damage, injury, or cost arising from your use of our Services or from engaging a Tradie.
- You use our platform entirely at your own risk.
7. Intellectual Property
All content, branding, and materials on our website are owned or licensed by us. You may not copy, reproduce, or use them without written permission.
8. Privacy
We handle your personal information in accordance with our [Privacy Policy]. By using our Services, you consent to our data collection and usage practices as described in that policy.
9. Termination
We may suspend or terminate your access to our Services at any time if we believe you have breached these Terms or engaged in unlawful activity.
10. Changes to These Terms
We may update these Terms from time to time. Changes will take effect from the date they are posted on our website. Continued use of the Services after changes are posted means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of [Insert State/Territory], Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in that State/Territory.
Contact Us
If you have questions about these Terms, please contact us at:
Tradies You Can Trust
Email: [Insert Email]
Phone: [Insert Phone Number]
