Terms & Conditions

Get verified, get leads, and grow your business.

Terms and Conditions

Last Updated: [Insert Date]

These Terms and Conditions (“Terms”) govern the use of the website and services provided by Tradies You Can Trust (“we”, “us”, “our”). By accessing or using our website and purchasing a subscription package, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use this website or purchase any services.

1. Definitions

Directory means the online tradesmen directory operated by [Your Business Name]. Subscriber means a business or individual that has purchased a listing package. Listing means the business profile displayed within the directory. Package means a paid subscription plan that allows a business to be listed on the directory. User means any person who visits or uses the website.

2. Eligibility

By purchasing a subscription or using the Directory, you confirm that:

• You are at least 18 years old.
• You have authority to act on behalf of the business being listed.
• All information provided is accurate and truthful.

We reserve the right to refuse or remove listings at our
discretion.

3. Subscription Packages

Businesses may purchase subscription packages that allow them to be listed within the Directory.

Each package may include features such as:
• Business listing
• Contact details
• Business description
• Images or logos
• Website links
• Lead generation or enquiry features

Package features and pricing will be displayed on the website and may be updated from time to time.

4. Payment

All subscription fees must be paid in full prior to activation of the listing.

Payments may be made via:
• Credit or debit card
• Online payment gateways
• Other payment methods offered on the website

All prices are listed in Australian Dollars (AUD) and may include GST where applicable. Failure to pay subscription fees may result in suspension or removal of the listing.

5. Subscription Period and Renewals

Subscriptions operate for the duration specified in the purchased package (for example, monthly or annually).

Unless otherwise stated:
• Subscriptions may automatically renew at the end of the subscription period.
• Renewal fees will be charged using the payment method provided.

Subscribers may cancel their subscription before the renewal date to prevent further billing.

6. Refunds

Except where required under Australian Consumer Law, subscription fees are non-refundable once the listing has been published.
Refunds may be considered at our sole discretion in exceptional circumstances. Nothing in these Terms excludes or limits rights under the Competition and Consumer Act 2010 (Cth).

7. Business Listings

Subscribers are responsible for ensuring all listing information is:
• Accurate
• Up to date
• Not misleading
• Compliant with Australian laws and regulations

Listings must not contain:

• False or deceptive information
• Offensive or inappropriate content
• Copyrighted material without permission
• Spam or misleading advertising

We reserve the right to edit, suspend or remove listings that breach these Terms.

8. No Endorsement

The Directory is a platform connecting businesses and users.

We do not endorse, verify or guarantee:
• The quality of services provided by listed businesses
• Licensing or qualifications
• Workmanship or reliability

Users must conduct their own due diligence before engaging any business listed on the Directory.

9. Leads and Enquiries

Where the platform provides customer enquiries or leads:
• We do not guarantee the number or quality of leads.
• Leads are not guaranteed to convert into sales.

Subscribers acknowledge that results may vary.

10. Intellectual Property

All content on the website including:
• logos
• branding
• design
• software
• content

remains the property of [Your Business Name] unless otherwise stated.

Subscribers grant us a non-exclusive licence to display their:
• business name
• logo
• images
• business description

for the purpose of operating and promoting the Directory.

11. Limitation of Liability

To the maximum extent permitted by law, [Your Business Name] is not liable for:
• Loss of business
• Loss of income or profit
• Reputation damage
• Indirect or consequential loss

arising from:
• use of the Directory
• interactions between users and listed businesses
• technical interruptions or website downtime

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the amount paid for the subscription.

12. Website Availability

We aim to keep the website operational at all times but do not guarantee uninterrupted access. We may suspend or modify the website for:
• maintenance
• upgrades
• security issues
• operational reasons

13. Termination

We may suspend or terminate a listing or account if:
• these Terms are breached
• misleading or unlawful content is published
• payment obligations are not met

Termination does not entitle the subscriber to a refund unless required by law.

14. Privacy

Use of the website is also governed by our Privacy Policy, which outlines how personal information is collected, used and stored.

15. Changes to Terms

We may update these Terms from time to time. Changes will take effect once published on the website. Continued use of the website or subscription services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the jurisdiction of the courts in [Insert State – e.g. New South Wales].

17. Contact Information

For questions regarding these Terms, please contact:
Tradies You Can Trust
Email: enquires@tradiesyoucantrust.com.au
Website: https://tradies.pixelzclientdemo.com