Privacy Policy
Get verified, get leads, and grow your business.
Last Updated: [Insert Date]
At Tradies You Can Trust (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or platform (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide
- Name
- Email address
- Phone number
- Suburb/location
- Service requests or enquiries
- Reviews, feedback, and any other information you choose to share
Information Collected Automatically
- Your IP address
- Browser type and version
- Pages you visit and how you use our site
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We may use your information to:
- Connect you with suitable, verified Tradies
- Respond to your enquiries and provide customer support
- Send you updates, reminders, and promotional offers (you can opt out anytime)
- Improve our website and services
- Verify reviews and prevent fraudulent activity
- Comply with legal obligations
3. Sharing Your Information
We respect your privacy and will never sell your personal details. We may share your information only with:
- Verified Tradies you enquire with or book through our platform
- Service providers who help us operate our business (e.g., hosting, email services)
- Legal authorities, when required by law or to protect our rights
4. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Ask us to delete your personal information, where legally possible
- Opt out of marketing communications at any time
To exercise these rights, contact us at [Insert Email].
5. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyse site traffic and performance
You can choose to disable cookies in your browser settings, but some features of the website may not work properly.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the “Last Updated” date will be revised.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Tradies You Can Trust
Email: [Insert Email]
Phone: [Insert Phone Number]